for purchasing goods from Frombota
PUBLIC OFFER AGREEMENT
5. Return and Exchange Policy
4. Product Delivery
3. Order Placement and Payment
2. Subject of the Agreement
1. General Provisions
Addendum: Payment Terms via Ziina
This addendum describes the terms related to payment via the Ziina app for purchases from Frombota:
This addendum describes the terms related to payment via the Ziina app for purchases from Frombota:
2.1. In case of payment issues or refusal of payment, the Buyer must contact Ziina customer support.
2.2. The Seller is not responsible for delays or issues caused by the Ziina app or payment system.
2.2. The Seller is not responsible for delays or issues caused by the Ziina app or payment system.
2. Payment Issues or Payment Refusal
1. Payment Methods via Ziina
1.1. The Buyer may choose to pay via the Ziina app by one of the following methods:
• Online payment via Ziina: The Buyer can pay for the order directly through the Ziina app, integrated into the checkout process.
• Cash payment at delivery via Ziina: The Buyer may choose to pay via Ziina by scanning the barcode generated at checkout and completing the payment through the Ziina app during delivery.
1.2. For online payment, the Buyer must have sufficient funds in their Ziina account to complete the transaction.
1.3. The order will only be processed after payment confirmation from Ziina.
• Online payment via Ziina: The Buyer can pay for the order directly through the Ziina app, integrated into the checkout process.
• Cash payment at delivery via Ziina: The Buyer may choose to pay via Ziina by scanning the barcode generated at checkout and completing the payment through the Ziina app during delivery.
1.2. For online payment, the Buyer must have sufficient funds in their Ziina account to complete the transaction.
1.3. The order will only be processed after payment confirmation from Ziina.
8. Final Provisions
8.1. This Offer is governed by the laws of the UAE.
8.2. Any disputes will be resolved through negotiations, and if resolution is not possible, they will be handled in court at the Seller’s registered location.
8.3. The Seller reserves the right to amend this Offer without prior notice.
Contact Information:
Email: frombotacouture@gmail.com
Address: Business Bay, The Sterling West, 303
By accepting the terms of this Offer, the Buyer confirms their agreement with the return policy and personal data processing terms.
8.2. Any disputes will be resolved through negotiations, and if resolution is not possible, they will be handled in court at the Seller’s registered location.
8.3. The Seller reserves the right to amend this Offer without prior notice.
Contact Information:
Email: frombotacouture@gmail.com
Address: Business Bay, The Sterling West, 303
By accepting the terms of this Offer, the Buyer confirms their agreement with the return policy and personal data processing terms.
7.1. The Seller is not liable for failure to fulfill obligations in cases of force majeure (natural disasters, military actions, failures in internet platforms or payment systems, etc.).
7. Force Majeure
6.1. The Seller undertakes not to disclose the Buyer’s personal information and to use it exclusively for order processing, delivery, and service quality improvement.
6.2. The Buyer’s personal data is processed in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
6.2. The Buyer’s personal data is processed in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
6. Confidentiality and Data Processing
5.1. In accordance with UAE legislation and the brand’s internal policy, custom-made items or items made according to individual measurements are non-refundable and non-exchangeable.
5.2. The Buyer is responsible for the accuracy of the measurements provided when placing a custom order. If an error is made in the measurements, adjustments may only be possible at an additional cost, provided they are technically feasible.
5.3. The return of standard items is only possible in the event of a manufacturing defect, which the Buyer must report to the Seller within 48 hours of receiving the order.
5.2. The Buyer is responsible for the accuracy of the measurements provided when placing a custom order. If an error is made in the measurements, adjustments may only be possible at an additional cost, provided they are technically feasible.
5.3. The return of standard items is only possible in the event of a manufacturing defect, which the Buyer must report to the Seller within 48 hours of receiving the order.
4.1. Delivery is carried out by courier services or other methods specified on the website.
4.2. Delivery times and costs depend on the region and are calculated during the order placement.
4.3. The Seller is not responsible for delays caused by courier services.
4.2. Delivery times and costs depend on the region and are calculated during the order placement.
4.3. The Seller is not responsible for delays caused by courier services.
3.1. The Buyer independently places an order on the Seller’s website by filling in the required details.
3.2. Payment for the product can be made by the following methods:
• Online payment via available payment systems on the website (bank cards, Visa, MasterCard, and others).
• Online payment via the Ziina app, integrated into the checkout process.
• Cash payment at delivery via Ziina: The Buyer may choose to pay at delivery by scanning the barcode generated during the checkout process and completing the payment through the Ziina app during delivery.
3.3. The order is considered accepted for processing only after payment confirmation.
3.2. Payment for the product can be made by the following methods:
• Online payment via available payment systems on the website (bank cards, Visa, MasterCard, and others).
• Online payment via the Ziina app, integrated into the checkout process.
• Cash payment at delivery via Ziina: The Buyer may choose to pay at delivery by scanning the barcode generated during the checkout process and completing the payment through the Ziina app during delivery.
3.3. The order is considered accepted for processing only after payment confirmation.
2.1. The Seller undertakes to transfer ownership of the selected product to the Buyer, and the Buyer undertakes to pay for and accept the product under the terms of this Offer.
2.2. All products are presented in the online store catalog and are produced in accordance with the stated specifications.
2.2. All products are presented in the online store catalog and are produced in accordance with the stated specifications.
Date of publication: [insert date]
Effective date: [insert date]
Effective date: [insert date]
1.1. This Public Offer Agreement (hereinafter referred to as the “Offer”) is an official proposal from Frombota (hereinafter referred to as the “Seller”) to any individual or legal entity (hereinafter referred to as the “Buyer”) to enter into a purchase agreement for goods under the terms set forth in this document.
1.2. By placing an order on the Frombota website, the Buyer unconditionally accepts the terms of this Offer.
1.2. By placing an order on the Frombota website, the Buyer unconditionally accepts the terms of this Offer.
